EFFECTIVE ON 1ST OF OCTOBER, 2018

Return Policy & Money Back Guarantee

If you’re not happy, we’re not happy.

Intellitank offers a 30- Day Money Back Guarantee!

A full refund will be given in the same method by which it was received, to the same account or credit card, under the following conditions:

With the Connect plan:

  • The hardware must be returned within 30 days upon receiving it, and it must be in its original condition.
  • The hardware must not be damaged.
  • The hardware must precisely match product data records.

Refund method

Refunds will be made in the original form of payment, either by check, wire transfer or Credit Card, within 15 days after the cancellation of the account.

Hardware Inspection

The hardware will be inspected upon date of invoice and prior to the issuance of a refund, exchange or credit. Hardware that does not match product data in our records will be returned or refused.

Returning the Hardware

After sending the returned hardware, please send an email with the tracking number and date of shipping to: acc@tankintel.com
Please insure the hardware against loss in transit, and pay freight and handling charges in advance. Intellitank is not responsible for any hardware that it does not receive, or that is not returned in accordance with the above terms.

Please send the hardware to:

Intellitank LLC

1701 Sutherland Ave

Knoxville, TN USA 37921

Questions / Feedback

Do you have any questions about our Money Back Guarantee? Ask us!
We would also appreciate it, if you will let us know what we can change to optimize Intellitank

You can send your questions/feedback to: support@tankintel.com